Introduction
Welcome to Dawnloader (“we,” “us,” or “our”). Dawnloader is a free web and mobile tool that lets you download videos from various online platforms for personal use. We respect your privacy and are committed to collecting as little information as possible.
By using Dawnloader, you agree to this Privacy Policy and our Terms of Use. If you have any questions, please email us at support@dawnloader.xyz.
Information We Collect (Minimal)
We collect only what is strictly necessary to keep the Service stable and secure:
- Device Identifier (hashed) – Used solely to measure performance and detect abuse. We cannot trace this back to you.
- Crash Logs & Diagnostics – Automatically generated if the app or website fails. They help us find and fix bugs.
- Support Emails (optional) – If you write to us, we store your email address and the message so we can reply. We delete the thread once the conversation is resolved.
We do not collect or store:
- Names, addresses, or other personal identifiers
- IP addresses or precise location
- Browsing history or download contents
- Account credentials (we do not have user accounts)
- Cookies for tracking or advertising
How We Use the Information
- Service Performance – Ensure downloads run smoothly and reliably.
- Error Resolution – Diagnose, reproduce, and repair crashes.
- Support – Respond to inquiries you send us.
We never use your data for advertising, profiling, or resale.
Data Security
We use encryption in transit (HTTPS), hardened servers, and regular security audits. No system is 100 % immune, but we work continuously to protect your information.
Data Retention
- Device IDs and crash logs are stored for up to 30 days, then permanently deleted.
- Support emails are removed once your issue is resolved (usually within 90 days).
Your Choices
- Delete Diagnostics: You may request early deletion of any diagnostic data linked to your Device ID.
- Contact Us: Email support@dawnloader.xyz for any privacy-related request.
Children's Privacy
Dawnloader is not directed at children under 13. We do not knowingly collect data from children. If we learn that such data has been collected, we delete it promptly.
International Data Transfers
Our servers may be in different countries. By using the Service, you consent to the transfer and processing of data in those countries.
Third-Party Links
The Service may contain links to external sites we do not operate. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted here with a new “Last Updated” date.
Contact
If you have questions about privacy at Dawnloader, email support@dawnloader.xyz.